Carrier emails and check calls handled for freight brokers

Faster coverage

Every carrier email gets a useful answer within minutes, so reps talk to the carriers most likely to book.

Safer bookings

Authority, insurance and identity checks run before a rate confirmation is drafted, and look-alike email addresses are flagged.

Cleaner load boards

Covered loads are removed and carriers who asked are told, cutting wasted calls on both sides.

Updates before the shipper asks

Shippers receive pickup, in-transit and delivery updates on a schedule they choose, so fewer of them chase your team.

Late loads caught early

The agent compares position and hours left with the appointment and warns your team while there is still time to reschedule or recover.

Fewer calls to drivers

Drivers are contacted only when tracking is missing or a question needs an answer, and they can reply by text.