Skip to main content
NewDone For You AI · 62 agentsExplore
Services
All servicesAI Agents AI Voice Agents Autonomous Workflows Generative AI & LLMs Custom Software & SaaS Web & E-commerce Mobile Apps Cloud, DevOps & MLOps
Industries
All industriesHealthcare E-commerce & Retail Construction & Field Ops Transport & Mobility Education Media & Entertainment Fintech & Finance Ops SaaS & Startups
About Us
All about usAbout BufferSol Our work Client testimonials Insights Contact us Privacy policy
Done For YouOur Work Insights Clients Contact Us Get in touch
BufferSol Technologies

Built for you in under 30 days

Request estimate

Tell us what you want to automate. A senior engineer replies within one business day with scope, timeline and cost.

Free estimate. No obligation. Company emails only.

Done For You

Reservations and shift schedules handled for restaurant groups

Restaurant managers spend service time on the phone and their evenings on next week's schedule. These automations answer reservation calls and messages and keep shifts covered when plans change.

See the automations
  • Live in 3 to 6 weeks
  • Works inside your current tools
  • Your people approve what matters

Restaurant groups

The 2 automations that matter most

Automation 1

Reservations & Guest Messaging

Takes bookings, changes and questions by phone, text and chat and manages the waitlist in your reservation system.

See the outcome

  • Fewer missed bookings

    Calls and messages that arrive during service or the check-in rush get answered and booked, instead of turning into a voicemail nobody returns.

  • A calmer desk and host stand

    Staff spend their time with the guests in front of them, while routine questions and simple changes are handled in the background.

  • Requests that reach the right person

    Allergies, occasions, accessibility needs and complaints are written to the guest profile and routed to the manager on duty with the full conversation.

Automation 2

Staff Scheduling & Shift Swaps

Builds schedules from forecasts and availability and fills call-outs and swaps without a chain of group texts.

See the outcome

  • Schedules that match demand

    Draft schedules follow forecast covers, occupancy and events, so you staff up for the shifts that need it and trim the ones that do not.

  • Call-outs covered faster

    Open shifts go to qualified people in the order your policy sets, and the manager sees who accepted without chasing replies.

  • Compliance you can show

    Every change carries a record of notice given, consent and any premium owed, ready for payroll and for an audit.

Across hospitality

Also useful for your business

Automations that help any hospitality business, alongside the ones above.

Review & Reputation Management

Every review answered in your voice and every unhappy customer reached in time

See the outcome

Customer Feedback & Review Insights

Hear what every ticket, survey and review says, every week

See the outcome

HR & Policy Helpdesk

Employees get policy, PTO and benefits answers in minutes, HR keeps the hard cases

See the outcome

How it works

From kickoff to live in 3 to 6 weeks

Every automation follows the same path. You see it working on your own data before it handles live work.

  1. 1

    Week 1

    Discovery and access

    We map the workflow with your team, agree the outcomes and KPIs, measure today's baseline and get secure access to your tools.

  2. 2

    Weeks 2–3

    Build and connect

    We build the agents and connect your systems, with your rules, approval steps, permissions and logging.

  3. 3

    Weeks 3–5

    Test and pilot

    We test on your real history, then run a pilot on live work while your team reviews what the agent does.

  4. 4

    Weeks 4–6

    Go live and hand over

    We roll out in stages, train your team, hand over dashboards and runbooks, and keep improving it with you.

Included with every automation

Executive Ask: ask your business anything

One plain-English assistant connected to the systems you run: CRM, helpdesk, ERP and accounting, HR, inbox and documents. Leaders get sourced answers in seconds and can trigger actions with approval. It respects everyone's existing permissions and logs every answer.

See Executive Ask

Ask it, for example

  • How many calls did we miss during dinner service last week, and how many still turned into bookings?
  • Which guest questions come up most at the front desk, by property?
  • Which locations went over labor budget last week, and was it call-outs or overstaffing?

Restaurant groups: questions

Straight answers to what clients ask us most.

Ask our team

Can it take reservations by phone?

Yes. A voice agent can answer reservation calls during service, book into OpenTable, Resy or SevenRooms and pass special requests to the host stand.

Does it follow labor rules?

Schedules follow the rules you configure, such as availability, minors, breaks and overtime limits, and managers approve the final schedule.

Which hospitality systems do you connect to?

Common ones include Oracle Opera, Mews, Cloudbeds and Apaleo for hotels, OpenTable, Resy and SevenRooms for restaurants, Tripleseat for events, and 7shifts or Deputy for scheduling, where they offer integration options.

Can it answer guests in other languages?

Yes. Guests can write in their own language and get replies in it, following the same rules and tone you set for your property.

More in Hospitality

Get this running in your business

Tell us about your volumes and tools. A senior engineer replies within one business day with scope and timeline.

Live in 3 to 6 weeks · Priced after a short call · Company emails only