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BufferSol Technologies

Built for you in under 30 days

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Tell us what you want to automate. A senior engineer replies within one business day with scope, timeline and cost.

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Done For You

Stock and local marketing handled for retail chains and franchises

Retail chains and franchises run the same decisions across many locations: what to reorder, how much, and how to keep each store's local pages active. These automations make those decisions consistent and quick.

See the automations
  • Live in 3 to 6 weeks
  • Works inside your current tools
  • Your people approve what matters

Multi-location retail & franchises

The 2 automations that matter most

Automation 1

Purchasing & Inventory Replenishment

Suggests reorders from sales, stock and lead times for each location and drafts purchase orders for your buyers to approve.

See the outcome

  • Fewer stockouts on top sellers

    Demand is read with stockout days removed, so items that sold out are not mistaken for slow sellers and get reordered in time.

  • Cash not tied up in slow stock

    Each suggestion weighs lead time, open supply and your target cover, so slow movers are bought in smaller, less frequent orders.

  • Buyers who trust the list

    Every suggested line shows why it was flagged, so buyers spend time on supplier terms and exceptions rather than checking arithmetic.

Automation 2

Social Media Publishing & Replies

Plans and drafts posts for every location's accounts, answers routine comments and flags complaints to the right manager.

See the outcome

  • Fast, consistent replies

    Routine questions about hours, orders, bookings or products get accurate answers from your approved content within minutes, in the same tone every time.

  • Nothing important missed

    Complaints, leads, press enquiries and safety issues are flagged and routed to a named owner with context, instead of scrolling past in a shared inbox.

  • Publishing you can trust

    Broken connections, missing assets and failed uploads are caught before the scheduled time, and the owner is told exactly what to fix.

Across e-commerce & retail

Also useful for your business

Automations that help any e-commerce & retail business, alongside the ones above.

Support Ticket Triage & Resolution

Every ticket read, routed and answered before your queue piles up

See the outcome

Customer Feedback & Review Insights

Hear what every ticket, survey and review says, every week

See the outcome

Review & Reputation Management

Every review answered in your voice and every unhappy customer reached in time

See the outcome

How it works

From kickoff to live in 3 to 6 weeks

Every automation follows the same path. You see it working on your own data before it handles live work.

  1. 1

    Week 1

    Discovery and access

    We map the workflow with your team, agree the outcomes and KPIs, measure today's baseline and get secure access to your tools.

  2. 2

    Weeks 2–3

    Build and connect

    We build the agents and connect your systems, with your rules, approval steps, permissions and logging.

  3. 3

    Weeks 3–5

    Test and pilot

    We test on your real history, then run a pilot on live work while your team reviews what the agent does.

  4. 4

    Weeks 4–6

    Go live and hand over

    We roll out in stages, train your team, hand over dashboards and runbooks, and keep improving it with you.

Included with every automation

Executive Ask: ask your business anything

One plain-English assistant connected to the systems you run: CRM, helpdesk, ERP and accounting, HR, inbox and documents. Leaders get sourced answers in seconds and can trigger actions with approval. It respects everyone's existing permissions and logs every answer.

See Executive Ask

Ask it, for example

  • Which of our top sellers are at risk of running out in the next two weeks?
  • How much cash is sitting in stock that has not sold in ninety days?
  • How many DMs and comments did we get this week, and how many were complaints?

Multi-location retail & franchises: questions

Straight answers to what clients ask us most.

Ask our team

Can each location keep its own rules?

Yes. Reorder points, suppliers, budgets and posting calendars can be set per location or per region, and managers approve what is specific to their store.

Which retail systems does it work with?

Point-of-sale and inventory systems such as Shopify POS, Lightspeed, Square and NetSuite, and social tools such as Meta Business Suite and Hootsuite, where they offer integration options.

Which e-commerce platforms do you work with?

Shopify and Shopify Plus, BigCommerce, Magento (Adobe Commerce) and WooCommerce, plus marketplaces such as Amazon, Walmart and eBay, helpdesks such as Gorgias, Zendesk and Freshdesk, and ERPs such as NetSuite. We confirm your exact stack during discovery.

Can the agent issue refunds?

Within the rules you set. It can approve standard returns and refunds under a value limit and route the rest to your team with the order history attached. Every action is logged.

More in E-commerce & Retail

Get this running in your business

Tell us about your volumes and tools. A senior engineer replies within one business day with scope and timeline.

Live in 3 to 6 weeks · Priced after a short call · Company emails only