01 · The challenge
What was holding the business back
Inbound calls after hours and during busy periods went to voicemail, and many of those leads never called back.
- Missed calls after hours
- Slow callbacks losing leads
- Inconsistent qualification
02 · Our solution
How we solved it
We built a voice agent that answers instantly, understands intent, asks qualification questions and books viewings or appointments directly into the CRM calendar, then sends confirmations by SMS.
Calls are transcribed and summarized, and hot leads are routed to a human immediately.
03 · What we built
Key capabilities
01
Natural voice conversations
Low-latency speech with interruption handling.
02
Qualification scripts
Budget, timing and needs captured in a structured way.
03
Instant booking
Appointments written straight into the CRM calendar.
04
Summaries & routing
Transcripts, summaries and hot-lead alerts for the team.
04 · The outcome
What changed for the client
- Every call answered, 24/7
- Leads qualified and booked while intent is high
- Clear call records for the sales team
